to all our Customers and Suppliers for your support during 2019.
It goes without saying that without you we don’t have a business.
We strive for excellence but understand that we don’t always
get everything right. When we fall short, we endeavor to:

Own our mistakes.
Fix our mistakes as quickly as efficiently as possible.
Put procedures in place wherever possible
to ensure we don’t repeat the mistakes.

We’ve still got a way to go but we are continually improving.
We hope that we can continue to make further gains next year
with your continued support.
We’d like to take this opportunity to wish all
a very happy and safe holiday season.