We regret to inform you that due to increases in our costs of transportation
we will be introducing a nominal pick-up/delivery fee from 01/01/2020.
We have experienced increased costs throughout 2018 and 2019
but due to challenging economic conditions, decided to delay any fee introduction and look for alternative methods of cost savings to absorb those increases wherever possible.
This is the first pick-up/delivery fee adjustment since our inception in 2016.
The new pick-up/delivery charges for orders received from 01/01/2020 will be:
Daytime Doorstep Route Service: $1.99 Per Pick-Up with Free Delivery.
There is no change to our Evening Face to Face Delivery Service.
Thank you for understanding. This price adjustment ensures we can continue to aim to provide a superior service into the future.
If you have a question about the transport charge,
please contact us at support here: https://theshirtbutler.com.au/support/
We thank you for your business.
Our standard turnaround time is 48 hours.
However, the items below require a longer turnaround time
to ensure they are fully dry before return.
These items require a 7-day turnaround:
Leather, suede, doonas, medium to heavy blankets and bedspreads,
sleeping bags, cushions, heavyweight or quilted jackets and coats,
bulky sweaters, drapes, curtains and alterations.